How can we help you?

Virtual & physical cards, transactions, and card controls.

• What types of cards does Kavipay offer?
• How quickly do I get my virtual card?
• Can I freeze or block my card?

Crypto deposits, bank transfers, and exchange rates.

• How can I fund my Kavipay card?
• What cryptocurrencies are supported?
• How long does crypto funding take?

Electricity, airtime, data, cable TV, and utilities.

• What bills can I pay through Kavipay?
• Are bill payments instant?
• What if my bill payment fails?

Registration, verification levels, and documents.

• How do I create a Kavipay account?
• What documents do I need for KYC?
• How long does verification take?

Data protection, fraud prevention, and safety tips.

• Is Kavipay safe to use?
• How is my data protected?
• What should I do if I notice suspicious activity?

Fix common issues with transactions, login, and more.

• My transaction is pending. What should I do?
• I can't log into my account.
• My card was declined.